Terms of Use

These Terms of Use govern access to and use of MIRRA's websites, accounts, profiles, digital cards, messaging, Digital Personas, and related services, collectively the "Services."

The Services are operated by MIRRA IDENTITY, LLC, a Delaware limited liability company. "MIRRA," "we," "us," and "our" refer to that company.

By selecting a button or checkbox indicating agreement, creating an account through a process that clearly presents these Terms, or otherwise validly accepting these Terms, you agree to them.

If you accept on behalf of an organization, you represent that you have authority to bind that organization. In that situation, "you" includes the organization where applicable.

If you do not agree, do not create an account or use features requiring acceptance.

Our Privacy Policy explains our personal information practices. Accepting these Terms does not replace any separate privacy consent required by law.

You must be at least 13 years old to use the Services, or at least 16 if you reside in the European Economic Area or United Kingdom. A higher minimum age applies where required by law.

If you are below the age of legal majority where you live, you must have permission from a parent or legal guardian where required. The parent or guardian must validly agree to these Terms where applicable law requires that agreement.

You must be legally permitted to use the Services. You may not use them in violation of applicable sanctions, export controls, or other legal restrictions.

An app store age rating does not change these eligibility requirements.

Provide accurate account information and keep it reasonably current.

You are responsible for protecting your credentials and for activity you authorize through your account. Notify us promptly if you suspect unauthorized access.

Do not impersonate another person, misrepresent an affiliation, transfer an account without permission, or use another person's account without authorization.

We may require reasonable verification, recover or reassign misleading or infringing usernames, or restrict accounts where reasonably necessary to address security, legal, or policy concerns.

Verification features do not guarantee a person's identity, qualifications, intentions, or trustworthiness.

Subject to these Terms, we grant you a limited, nonexclusive, nontransferable permission to access and use the Services for your lawful personal or authorized business purposes.

This permission does not allow you to resell the Services, commercially redistribute access, or exploit our technology or content beyond the functionality we provide or separately authorize.

Except as permitted by law or an applicable license, you may not copy, modify, reverse engineer, decompile, or create derivative works from the Services or attempt to obtain their source code.

MIRRA and its licensors retain all rights in the Services, software, designs, trademarks, branding, and other materials they provide. These Terms do not transfer ownership of those materials.

Rights in open source components remain governed by their applicable licenses.

"Your Content" means information or material you submit, upload, publish, send, or otherwise provide through the Services.

You retain any ownership rights you hold in Your Content.

You represent that you have the rights, permissions, and lawful authority needed to provide Your Content and allow its processing as described in these Terms and our Privacy Policy.

You grant MIRRA a worldwide, nonexclusive, royalty free license to host, store, reproduce, process, format, transmit, and display Your Content to the extent reasonably necessary to operate, secure, and provide the Services you use.

This includes processing by providers acting for us and displaying content to audiences you select or that are clearly described by the feature.

This license does not give MIRRA unrestricted ownership of Your Content or blanket permission to use private content in advertising or to train general purpose AI models. Personal information processing remains subject to our Privacy Policy and applicable permissions.

The license generally ends when the relevant content is deleted from our active systems, except to the limited extent needed for lawful retention, restricted backups, resolving disputes, or maintaining content you have already shared with others through supported functionality.

Other users may retain copies they lawfully received. Any retention or continued processing by MIRRA remains subject to applicable law and our Privacy Policy.

You are responsible for deciding what to publish or share.

Public profiles, digital cards, links, and Digital Persona responses may be accessible to people outside your immediate network and may be copied, indexed, or redistributed.

Do not publish confidential information or information about another person unless you are authorized to do so.

Visibility controls may reduce access through the Services but cannot retrieve copies independently stored by others.

The Services may use AI to generate responses, retrieve information, summarize content, recommend connections, process media, and perform other functions.

AI outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for your intended use. Review outputs before relying on them or sharing them.

AI features do not provide professional legal, medical, financial, or other regulated advice. Do not rely on them for emergencies or decisions that require qualified professional judgment.

A Digital Persona is an automated feature. Its responses are not necessarily statements personally made or approved by its owner and do not, by themselves, create an agreement or authorize a transaction on the owner's behalf.

If you create or manage a Digital Persona, you must have authority to represent the relevant person or organization and to provide its source materials. Do not create a deceptive persona or misrepresent an endorsement.

People interacting with a Digital Persona should understand that conversation content and related information may be available to its owner, as described in our Privacy Policy and relevant notices.

To the extent MIRRA holds transferable rights in an output generated specifically for you, MIRRA assigns those rights to you, subject to applicable law, these Terms, and any clearly disclosed provider restrictions. This does not transfer rights in underlying software, other users' content, or third party material.

Outputs may not be unique or eligible for intellectual property protection. You remain responsible for your lawful use of them.

You may not use the Services to:

• Violate applicable law or another person's privacy, intellectual property, publicity, or other rights.
• Threaten, stalk, harass, exploit, or unlawfully discriminate against another person.
• Create, possess, distribute, or facilitate child sexual abuse material, sexual exploitation, or nonconsensual intimate content.
• Impersonate people, conduct fraud, misrepresent affiliations, or deceive others about identity or authority.
• Send spam, unauthorized marketing, malicious links, or unwanted bulk communications.
• Upload personal information, private communications, images, or confidential materials without a lawful basis and any required permission.
• Scrape, harvest, or compile personal information from the Services without authorization.
• Introduce malware, interfere with infrastructure, bypass access controls, evade rate limits, or access data you are not authorized to access.
• Circumvent suspensions, manipulate engagement, or create accounts to abuse the Services.
• Use the Services for unlawful surveillance or prohibited automated decisions affecting access to employment, housing, credit, healthcare, or similarly significant opportunities.
• Remove ownership notices or use MIRRA branding in a way that suggests an unauthorized affiliation or endorsement.
• Assist others in conduct prohibited by these Terms.

Security research must respect applicable law and any published authorization or disclosure program. These Terms do not authorize access to other people's information.

You are responsible for exercising judgment when communicating, sharing information, meeting people, or entering transactions.

A recommendation, profile, connection, or AI response is not a guarantee of another person's identity, qualifications, safety, availability, or suitability.

Unless we expressly agree otherwise, MIRRA is not a party to agreements between users and does not act as their employer, broker, representative, or agent.

We do not guarantee that using the Services will result in a particular connection, opportunity, relationship, or commercial outcome.

Nothing in this section limits responsibilities that applicable law places on MIRRA.

MIRRA has zero tolerance for objectionable content and abusive users. Objectionable content includes harassment, threats, hate speech, sexual content involving minors, nonconsensual intimate content, graphic violence, spam, scams, and impersonation.

You can block any account. A blocked account can't find your profile, see your content, or message you, and it isn't notified.

You can report profiles, messages, conversations, groups, and Digital Persona conversations from the options menu. Our team reviews reports within 24 hours.

When content or conduct violates these Terms, we remove the content and may suspend or permanently remove the account responsible, without prior notice where the violation is severe.

We screen public content, such as profile text, status, links, group names, and photos, with automated tools before it is shown. Private messages are checked against a list of prohibited terms on our servers and are not sent to AI providers for screening.

Where required, we provide notice, reasons, and an opportunity to appeal a moderation decision. You may request review by contacting support@mirra.co.

We may preserve or disclose relevant information where legally required or otherwise permitted under our Privacy Policy.

If you believe content infringes your rights, contact support@mirra.co with:

• Your name and contact information.
• Identification of the protected work or right.
• The location of the allegedly infringing material.
• An explanation of the claimed infringement.
• A statement that you have a good faith belief that the use is unauthorized.
• A statement that your information is accurate and, where applicable, made under penalty of perjury that you are authorized to act for the rights holder.
• Your physical or electronic signature.

We may request additional information, remove or restrict disputed material, and notify the person who submitted it where appropriate.

We may terminate accounts of repeat infringers in appropriate circumstances, consistent with applicable law.

Do not submit knowingly false or abusive complaints.

The Services may include integrations, links, content, or functionality provided by other companies.

Your use of those services may be subject to separate terms and privacy notices. You are responsible for reviewing applicable terms before connecting an account or sharing information.

External providers may change, interrupt, or discontinue their services. We do not guarantee their continued availability.

This section does not exclude MIRRA's responsibility for providers acting on its behalf where applicable law imposes that responsibility.

This section applies only if you purchase a paid feature or subscription.

The applicable purchase screen identifies the price, billing period, included features, and any renewal or trial terms. Review those details before purchasing.

Where a subscription renews automatically, renewal occurs only under the terms disclosed and accepted at purchase and as permitted by law.

You may cancel through the applicable app store or billing channel. Cancellation generally takes effect at the end of the current paid period unless the purchase terms or applicable law provide otherwise.

Deleting the app or requesting account deletion does not necessarily cancel billing through an app store. You must also use the applicable subscription cancellation process.

Trials convert to paid subscriptions only where disclosed and validly authorized. Cancel before the disclosed deadline to avoid the next charge.

Refunds are governed by applicable law, the purchase terms, and relevant app store rules. Nothing in these Terms removes mandatory refund or withdrawal rights.

We provide notice of price or material subscription changes and obtain further consent where required.

We may develop, modify, replace, limit, or discontinue features as the Services evolve.

We do not guarantee uninterrupted access, compatibility with every device, or permanent availability of any particular free feature.

Where a change materially affects an existing paid service, we provide any notice, cancellation option, refund, or other remedy required by the purchase terms or applicable law.

Experimental or beta features may be incomplete or unreliable. Any additional terms for those features will be presented separately.

Keep independent copies of important information where appropriate. This does not remove MIRRA's legal obligations concerning data protection or recovery.

You may stop using the Services and request account deletion through available settings or support@mirra.co.

We may suspend or terminate access if you materially violate these Terms, create a security or safety risk, use the Services unlawfully, or if continued access would expose MIRRA or others to material harm.

We may immediately suspend or terminate accounts that engage in the conduct described in Section 10.

We may also discontinue an account or service for a legitimate business reason, with reasonable notice where practicable and legally required.

Immediate action may be necessary where advance notice would increase risk, interfere with an investigation, or violate law.

Termination does not eliminate valid obligations already incurred. Information is handled according to our Privacy Policy, including applicable deletion and retention requirements.

Provisions that by their nature should survive termination continue to apply, including ownership, accrued payment obligations, liability limits, dispute provisions, and lawful retention rights.

If you voluntarily provide suggestions or feedback, you permit MIRRA to use them without compensation or attribution, unless we separately agree otherwise.

Do not include confidential information in feedback unless we have agreed to receive it confidentially.

This provision does not override your rights in personal information or give MIRRA ownership of unrelated content.

To the fullest extent permitted by law, the Services are provided "as is" and "as available."

MIRRA disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement to the extent those warranties may lawfully be disclaimed.

We do not guarantee that the Services or AI outputs will be accurate, error free, uninterrupted, secure against every threat, or suitable for every purpose.

No informal statement creates a warranty beyond these Terms unless made through an authorized written agreement.

Nothing in these Terms excludes mandatory consumer guarantees or other rights that cannot lawfully be waived.

To the fullest extent permitted by law, MIRRA and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the Services, including consequential loss of profits, opportunities, goodwill, or data.

To the fullest extent permitted by law, MIRRA's total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of:

• The amounts you paid to MIRRA for the Services giving rise to the claim during the 12 months before the event creating liability.
• US$100.

These limitations apply regardless of the legal theory asserted, but only to the extent legally enforceable.

They do not exclude or limit liability for fraud, willful misconduct, gross negligence where limitation is prohibited, death or personal injury caused by negligence where limitation is prohibited, or any other liability that applicable law does not permit us to exclude or limit.

Mandatory consumer remedies remain available.

To the extent permitted by law, you agree to indemnify MIRRA against third party claims, damages, and reasonable costs caused by:

• Your unlawful use of the Services.
• Your material breach of these Terms.
• Your Content infringing another person's rights.

This obligation applies only to the extent the claim is attributable to your conduct. It does not require you to indemnify MIRRA for its own unlawful conduct, negligence, or breach of these Terms.

We will provide reasonably prompt notice of a covered claim and reasonable cooperation. Any settlement imposing an admission, payment obligation, or continuing obligation on you requires your consent, which must not be unreasonably withheld.

Before filing a claim, we encourage you to contact support@mirra.co with a description of the dispute and the resolution you seek. We will try to resolve concerns in good faith.

This informal process is voluntary. It does not prevent either party from seeking urgent relief, meeting a legal deadline, contacting a regulator, or exercising a right that cannot be restricted.

Except where mandatory law provides otherwise, California law governs these Terms, excluding its conflict of law rules.

Subject to mandatory consumer rights and any applicable app license, disputes under these Terms may be brought in the state or federal courts with jurisdiction in San Diego County, California, and both parties consent to those courts.

If you are a consumer entitled by applicable law to bring a claim in your home jurisdiction or to rely on mandatory protections of your place of residence, these Terms do not remove those rights.

These Terms do not impose mandatory arbitration or waive rights that applicable law preserves.

If you download MIRRA through Apple's App Store, the app license is governed by Apple's Standard Licensed Application End User License Agreement unless a separate compliant custom license is expressly supplied.

These Terms govern MIRRA's service relationship with you and supplement that license only to the extent consistent with it and applicable law.

Apple's applicable usage rules, purchase terms, and mandatory platform requirements continue to apply. If a conflict concerns an obligation that Apple's terms require to control, those terms control to that extent.

MIRRA IDENTITY, LLC operates the MIRRA Services. Contact MIRRA regarding account support, content, privacy, and service issues.

We may update these Terms as the Services or legal requirements change.

We will provide reasonable notice of material changes through the Services or another appropriate channel and identify when the updated Terms take effect.

Where required, we will obtain renewed agreement before applying a material change.

Changes apply prospectively and do not retroactively remove rights or alter the rules for an existing dispute without valid agreement.

If you do not accept updated Terms, you may stop using the affected Services, subject to any applicable paid service remedies and mandatory rights.

These Terms, applicable purchase terms, and any additional terms you validly accept form the agreement governing their respective subject matter.

If a provision is unenforceable, it will be limited or severed to the extent necessary, and the remaining provisions will continue where legally permitted.

Failure to enforce a provision immediately is not a waiver of the right to enforce it later.

You may not transfer your account or obligations under these Terms without our consent, except where applicable law provides otherwise.

MIRRA may transfer this agreement as part of a legitimate corporate transaction or reorganization, provided the transfer does not reduce mandatory rights or eliminate applicable privacy commitments.

These Terms do not create an employment, partnership, agency, or joint venture relationship between you and MIRRA.

Except where expressly provided by an applicable app license or law, these Terms do not give enforcement rights to unrelated third parties.

MIRRA IDENTITY, LLC
Email: support@mirra.co
Website: mirra.co